Invalid Promo Code

1 min. readlast update: 08.30.2024

When activating a code, you may encounter the following issues: 'The coupon cannot be activated. Please check and try again', 'Coupon not found', 'Coupon was already used' and 'Coupon doesn't exist. Please check for typos and try again'. These messages can appear in the following situations:

  • The code has already been activated.
  • The coupon has expired.
  • The code was not entered correctly.
  • The code does not match the activated purchase.

Please double-check all criteria if you encounter an issue message.

If you encounter any problems, please use the Aghanim chatbot to report your issue to our specialists. You can find the bot icon at the end of this article in the bottom right corner. 

 

Was this article helpful?