What Are Reward Points (RP)?
Reward Points (RP) are a special benefit that players earn by making real-money purchases in the Hub’s store. You can redeem them for exclusive items or apply them as a discount on future purchases.
 

How to Earn RP?

    •    Make a Purchase: When you buy items with real money in the Hub store, you’ll see how many RP you’ll earn during checkout.
    •    Use the Correct Email: To start accumulating points, you need to create or log in to your checkout profile, which is linked to your email. Always use the same email at checkout to ensure your points are properly credited.

How to Check Your RP Balance

    •    At checkout: Click on any in-game item available for RP in the Hub store. On the checkout page, you’ll see your available RP under the “Pay with” section.
    •    In Your checkout profile: You can also log in to your checkout profile directly. Your RP balance will appear right below your email address.

Common Questions

Q: I made a purchase but didn’t get my Reward Points. What should I do?
    1.    Make sure you were logged in to your checkout profile at the time of purchase.
    2.    Double-check that you used the correct email. Points are attached to the email you enter during checkout.

Q: Are there any promo codes or discounts for items bought with Reward Points?
Currently, there aren’t any promo codes for RP.

Q: How do I know which email was used to buy an item with Reward Points?
You’ll receive a purchase receipt at the email you provided during checkout.

Q: Why can’t I buy an item with Reward Points?
You might not have enough RP. If that’s the case, you’ll see a “Not enough points” message. Keep collecting points or verify you’re using the email linked to your profile.

Q: Why aren’t my Reward Points showing up in my checkout profile?
This usually happens if you haven’t made any purchases with the email attached to your profile or if the game hasn’t enabled RP for its players yet.