Refund policy
At Aghanim Inc., we specialize in selling in-game items, often accompanied by unique discounts and bonuses. These items are delivered to your game immediately upon purchase. As such, all purchases are generally considered final . However, we respect regional laws and honor cooling-off periods where applicable: EU and UK Residents: You may cancel pur...
How to make a purchase?
Making payments in the Game Hub is quick and secure! Just follow the steps below to complete your purchase. Access the Store: To start, open the "Store" tab from the left menu in the Game Hub or click the "Go to Store" button on the homepage. Browse the store and select the item you wish to purchase. Select Your Payment Method: After choosing your i...
Didn’t receive your purchase?
If you’ve been charged but haven’t received your items, don’t worry—follow the steps below to resolve the issue. Step 1: Check Your Receipt A receipt is sent to your email address for every successful purchase made from receipt@aghanim.com . No receipt? The payment may not have been completed successfully. Please contact our support team using the f...
Why Aghanim charged me?
Aghanim is an authorized reseller for many online games. We manage the Game Hub — a dedicated web space designed to enhance your gaming experience. When you make purchases through the Hub for supported games, those transactions appear under Aghanim’s name because we handle the sale as a designated partner or a Game Developer. If you noticed a charg...
How to change your region or country
How Is My Store Country Determined? When you first access the Game Hub, our system automatically assigns your store country based on several factors to ensure a seamless regional experience. This initial country setting is saved as your default. If you use a payment method from a different country, you will be prompted to update your store country t...