When you try to activate a promo code, you might see messages such as:

• "The coupon cannot be activated. Please check and try again."
• “Coupon not found.”
• “Coupon was already used.”
• “Coupon doesn’t exist. Please check for typos and try again.”

These usually happen for one or more of the following reasons:

• The code has already been activated by you: Or, if the code had a limited number of uses, other players may have reached the maximum activations allowed.
• The coupon has expired: Many coupons only work for a limited time, so if yours is no longer valid, keep an eye out for new ones!
• The code was entered incorrectly: It’s easy to make a typo—double-check letters and numbers before redeeming.
• The code doesn’t apply to your purchase: Some coupons only work for specific items or bundles.
• The code is meant for another player: Certain codes are individual and won’t work on other players account.